Delivery and payments

Learn about delivery options, costs, and payment methods so that your cheese-making journey can begin without a hitch.

Important information about delivery

Bacteria are a group of living organisms, and any deviations from the recommended storage conditions may affect the viability of these products. Therefore, we do our utmost to ensure that external environmental factors and time have as little impact as possible on bacterial viability, and that you receive the highest quality product.

We recommend picking up your items from parcel lockers as quickly as possible once you have received a notification.

On hot summer days, it is advisable to receive the bacteria in person to minimize the time that could affect product quality.

Cold weather can also negatively affect the coating of enzymes and polyacetate.

Delivery options and costs

Choose the most convenient delivery method for you.

Region Delivery method Price
Latvia Omniva pickup lockers from 3.70 EUR
Lithuania and Estonia Omniva pickup lockers 7.5-8.5 EUR
Other EU countries International shipping 15.00 EUR

Local pickup

Olaines novads, Medemciems, Avotu iela 2
(pickup time to be confirmed separately)
FREE

Payment options

Bank transfer

Pay for your order by bank transfer upon receiving the invoice. Suitable for both legal entities and individuals.

Remote payment by credit/debit cards

Secure and fast online payment with Visa, Mastercard, and other popular payment cards.

Card payment on site

It is possible to pay for the product on site upon pickup with payment cards — in Olaine municipality, Medemciems, at Avotu iela 2.

Frequently Asked Questions

How long do bacteria remain viable during delivery?

Our bacterial cultures are packaged to maintain viability under standard delivery conditions. However, we recommend picking up the products from the parcel locker as soon as possible. On hot summer days, it is advisable to choose in-person pickup on site.

Is local pickup available?

Yes, products are available for local pickup in Olaine municipality, Medemciems, at Avotu iela 2. Please contact us in advance to arrange a convenient time. This service is completely free of charge.

How long does delivery take within the territory of Latvia?

Delivery within the territory of Latvia takes place using Omniva parcel lockers. The delivery time is usually 2 business days.

Is it possible to change or cancel an order after payment?

If the order has not been dispatched yet, please contact us by phone at +371 29155631 or by email at [email protected], and we will try to help. Please note that bacterial products may have limited return options due to hygiene and expiration dates.

Why is local pickup recommended for bacteria on hot days?

In high temperatures, bacterial viability can deteriorate if they remain in a warm environment for an extended period. Local pickup allows you to minimize the time between removal from a cool storage facility and your refrigerator, ensuring the highest product quality. However, we can reassure you that bacterial cultures do not spoil immediately — heat and humidity mainly affect their shelf life.

Ready to start making cheese?

Explore our cheese cultures, enzymes, and other cheese-making supplies. Order today!